Secretary of Transportation Pete Buttigieg has actually been quiet as a disaster by Southwest Airlines on Sunday and Monday has actually stranded countless vacation tourists throughout the nation. Southwest canceled two-thirds of its flights Monday (a minimum of 2,675 canceled), preceded Sunday by 42 percent canceled flights and 48 percent postponed flights The enormous cancellations are special to Southwest, other are running generally.
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On Saturday, Buttigieg tweeted that the worst of the weather condition hold-ups were over for the vacation weekend, “Severe weather condition throughout the nation caused more than 20% of flights being canceled the other day. Effects continue today however FAA anticipates that the most severe disturbances lag us as airline company and airport operations slowly recuperate.”
Severe weather condition throughout the nation resulted in more than 20% of flights being canceled the other day. Effects continue today however FAA anticipates that the most severe disturbances lag us as airline company and airport operations slowly recuperate.
— Secretary Pete Buttigieg (@SecretaryPete) December 24, 2022
Buttigieg’s only tweet Monday since early night has to do with Kwanzaa, “To those who observe, wanting you a brilliant and significant Kwanzaa.”
To those who observe, wanting you an intense and significant Kwanzaa. https://t.co/Dal2EWLSm7
— Secretary Pete Buttigieg (@SecretaryPete) December 26, 2022
Airline cancellations since mid-day Monday:
Yikes, @SouthwestAir! This is plainly a disaster.
Maybe it is time for @USDOT @SecretaryPete to need all U.S. airline companies to have interline arrangements to rebook on other airline companies throughout irregular operations? pic.twitter.com/BWiojrkPz3
— Ross Feinstein (@RossFeinstein) December 26, 2022
A sample of Southwest Airlines travel hell:
WJLA-TV press reporter Kevin Lewis, “I’m a devoted Southwest Airlines consumer. I’ve never ever experienced anything like today’s crisis. – no e-mail, text or call about my canceled flight – 1-800- IFLY-SWA has actually had a hectic tone for 5+ hours – the SWA app/website will not let me to customize my travel plan – no response to Twitter DM … I’m attempting to fly from Chicago to BWI, DCA, or IAD. – Amtrak’s offered out – rental cars and trucks are offered out – Other airline companies’ one-way flights begin at $519, and there is no warranty Southwest would cover that expense Delays and cancellations are unavoidable however this is next-level condition.”
I’m attempting to fly from Chicago to BWI, DCA, or IAD.
– Amtrak’s offered out
– rental automobiles are offered out
– Other airline companies’ one-way flights begin at $519, and there is no assurance Southwest would cover that expenseDelays and cancellations are inescapable however this is next-level condition.
— Kevin Lewis (@KevinLewis7News) December 27, 2022
Oakland:
Total collapse of Southwest Airlines in Oakland, California. I fly a lot and never ever seen anything like this. Every flight is cancelled/” postponed”. My flight to Phoenix was canceled due to the fact that “the team didn’t appear” pic.twitter.com/rJxbnyCf7w
— Mike Bolen|Investor (@mikebolen) December 26, 2022
Washington, D.C.:
The crowd at luggage claim & & the customer support line for Southwest Airlines at Reagan National are ridiculous! The airline company is having a disaster & & individuals are being informed it might be days prior to they get to their locations. Southwest blames sticking around storm effects. #aviation pic.twitter.com/zsmf9xhFlo
— Tom Roussey (@tomroussey7news) December 26, 2022
Chicago:
Major concerns at MDW where Southwest Airlines guests stranded, waiting in line for 5+ hours to speak to the assistance desk for rebooking. Some state they can’t get a flight out up until Friday! pic.twitter.com/7IFuWFOXVk
— Dana Rebik (@DanaRebikWGN) December 26, 2022
Dallas:
This is what it appears like at Dallas Love Field Airport– Southwest Airlines.
As of today, 2,675 flights canceled, that’s 66% of flights, according to Flight-aware.
TWU Local 556, representing flight attendants: they’ve been requiring much better innovation for many years now. @wfaa pic.twitter.com/zaJVVbCvkt
— Malini Basu (@MaliniBasu_) December 26, 2022
Norfolk:
Many tourists are attempting to comprehend why their flights were canceled or postponed at Southwest Airlines in Norfolk. A single person informed me that they will not have flights at this airport till the 31 st. We connected to Southwest airline companies for remark and waiting to hear back. pic.twitter.com/bADk9cXggT
— Angelo Vargas 13 News Now (@13 AngeloVargas) December 26, 2022
Baltimore:
Big mess at BWI today. Over 100 flights cancelled up until now today. Individuals have actually been waiting in line at the Southwest ticketing counter for hours. Some individuals inform me they’ve waited because 2: 30 today. Individuals are sleeping all over the airport. @wbaltv11 pic.twitter.com/DPiIOdWwJG
— Breana Ross (@breanarossWBAL) December 26, 2022
Southwest Airlines launched a declaration Monday night on the hold-ups:
Southwest Airlines Working to Recover from Operational Challenges: Update 6– Dec 26, 2022
With successive days of severe winter season weather condition throughout our network behind us, continuing obstacles are affecting our Customers and Employees in a substantial manner in which is undesirable.And our genuine apologies for this are simply starting.
We’re dealing with Safety at the leading edge to urgently deal with wide-scale disturbance by rebalancing the airline company and rearranging Crews and our fleet eventually to finest serve all who prepare to take a trip with us.
We were completely staffed and gotten ready for the approaching vacation weekend when the extreme weather condition swept throughout the continent, where Southwest is the biggest provider in 23 of the top 25 travel markets in the U.S. These functional conditions required everyday modifications to our flight schedule at a volume and magnitude that still has the tools our groups utilize to recuperate the airline company operating at capability.
This safety-first work is deliberate, continuous, and essential to go back to typical dependability, one that reduces last-minute hassles. We prepare for extra modifications with a currently lowered level of flights as we approach the coming New Year vacation travel duration. And we’re working to reach to Customers whose itinerary will alter with particular details and their readily available choices.
Our Employees and Crews set up to work this holiday are appearing in every method. We are beyond grateful for that. Our shared objective is to look after every Customer with the Hospitality and Heart for which we’re understood.
On the other side of this, we’ll work to make things right for those we’ve pull down, including our Employees.
With no issue greater than supreme Safety, individuals of Southwest share an objective to look after each and every Customer. We acknowledge failing and best regards say sorry.
UPDATE: Southwest has actually currently canceled almost 2,500 flights set up for Tuesday.
Lest you believe this Southwest ordeal is going to enhance anytime quickly …
The airline company has actually proactively canceled almost 2,500 flights set up tomorrow– 60% of its schedule for Tuesday.
( thanks to @mspearma for flagging!) https://t.co/ul6DoLGAnW
— Kyle Potter (@kpottermn) December 27, 2022
Flights are being rescheduled for next weekend:
NOW: Chaos at Reagan National for @SouthwestAir travelers who inform @ 7NewsDC their flights aren’t being rebooked till Friday/Saturday.
SW states severe weather condition caused “… wide-scale disturbance …” The airline company now “rebalancing the airline company and rearranging Crews and our fleet …” pic.twitter.com/Lq1KuIt6cc
— Jay Korff (@Jay7News) December 26, 2022
8: 00 PM DCA UPDATE: @SouthwestAir simply revealed it’s in a ‘healing’ mode and will be canceling extra flights. The message heard tensions rebooking is really minimal. Line to speak to a representative has actually weakened a bit however still long. @wusa9 pic.twitter.com/R2CArbbLPN
— Matthew Torres (@News_MTorres) December 27, 2022
The Department of Transportation published a quick declaration of issue that not does anything to assist stranded tourists. Absolutely Nothing from Secretary Pete.
” USDOT is worried by Southwest’s undesirable rate of cancellations and hold-ups & & reports of absence of timely customer support. The Department will take a look at whether cancellations were manageable and if Southwest is adhering to its client service strategy.”
You can check out Southwest’s customer support strategy here: https://t.co/2vmG9v9nK5
— TransportationGov (@USDOT) December 27, 2022
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